© Paul Conrad/Pablo Conrad Photography - Product Review of a Canvas Champ print

UPDATE!!! Product Review: Canvas Champ Prints


***UPDATE!!!

This may need a new blog post, but I’ll put the details here. If I could use one word to describe the quality it would be: Poor.

Since writing this a few months ago, I ordered a few more prints for a couple of customers. Unfortunately, I was not impressed at all with the quality. Rather, I was “underwhelmed.”

  • The quality sucked and overall I was just not happy.
  • The highlights were blown out losing subtle details. I use the same computer and have no issues at other printers.
  • They put a thin wooden backing on the canvas making it hard and ugly. Why not a nice black paper backing?
  • The canvas itself is not stretched on the frame improperly. I used a sharpie to clean it.
  • The ink flecks when you lightly scrape it on something.

On one in which I ordered a dust cover, it was a 1/8″ thick particle board backing nailed to the frame. It was the wrong size as it was 1/4″ wider than the print.  I expected the nice thick black paper but instead received this hideous looking brown particle board piece of crap.

But the old saying goes: You get what you pay for. And I paid little so I got little quality.

Partial Solar Eclipse: Lost Details

© Paul Conrad/Pablo Conrad Photography - A seagull lands on the flag pole at the intersection of Northwest and Birchwood Avenues in Bellingham, Wash., during the partial solar eclipse on Thursday afternoon Oct. 10, 2014.

I showed this image to a customer and immediately the screamed “I WANT A BIG PRINT!” So I had a 24×36 made. The print quality was mediocre and the details of the clouds were lost. © Paul Conrad/Paul Conrad Photography – A seagull lands on the flag pole at the intersection of Northwest and Birchwood Avenues in Bellingham, Wash., during the partial solar eclipse on Thursday afternoon Oct. 10, 2014.

 

ORIGINAL POST: A few weeks ago a gentleman from Canvas Champ printing company contacted me to see if I wanted a free canvas print. Jainam asked if I wanted to critique the company’s quality and if so, I’d get a free 16×20 inch canvas print. Hell, why not I thought.

A free canvas print and in exchange for a critique of the workmanship. I love stuff like this. Earlier, I had the same thing happen but with a Think Tank City Walker 20 camera bag. Beautiful bag. Love it and still use it to this day. You can read more here: Not Just for City Slickers: the Think Tank City Walker 20  Shoulder Bag.

The Image – Dad at the King Tut Exhibit:

© Paul Conrad/Pablo Conrad Photography - Dad at the King Tut exhibit at the Pacific Science Center in Seattle, Wash.

© Paul Conrad/Paul Conrad Photography – Dad at the King Tut exhibit at the Pacific Science Center in Seattle, Wash.

So I sent them a file of my father-in-law Todd I shot while we were at the King Tut Exhibit at the Pacific Science Center in Seattle, Wash. My wife Heidi says it’s her favorite photo of him and since he died in December, we wanted something nice. How serendipitous since we were wanting to make a large print for our wall.

I emailed the image to Canvas Champ and within 3 days received an email stating my print was on its way with expected delivery in 7 days.  And it was coming from India. Pretty impressive.

The Print – Front:

© Paul Conrad - Dad at the King Tut Exhibit at the Pacific Science Center in Seattle, Wash.

© Paul Conrad/Paul Conrad Photography – “Dad at King Tut” printed by Canvas Champ. The highlights are blown out a little leaving a white splotch above him.

Upon arrival, I inspected the packaging for signs of damage. None. Happy with that, I opened it. It was packaged pretty well.  Good, clean packaging.

When I finally unwrapped the print, I was at first amazed by the construction. Strong, sturdy, and it had a foam insert to help strengthen the print and frame. The canvas is wrapped tight around the birch wood frame, the corner folds were tight, and the quality is superb.

The Print – Back:

© Paul Conrad - The foam backing on the print made by Canvas Champ.

© Paul Conrad – The foam backing on the print made by Canvas Champ, and showing the construction of the framing. The foam acts to stiffen the entire print.

At first, the image looked pretty good. However, I think the highlights were a little blown out. This could be the difference in monitors, mismatched color profiles, or an uncalibrated prints. As CC said to me they calibrate the printers daily, it leaves too reasons why: my profile didn’t translate to what they use or the printers don’t bring the image up and do some rudimentary toning.

The blacks and midtones are wonderful. Deep rich blacks with great contrast and color in the midtones. The image quality overall is acceptable.

Some of the things I noticed  how you needed to hang the picture. It has two hangers that don’t allow you any error when mounting it on the wall. If you’re off a tad, you have to pull on of the nails or hooks out and redo it. A pain if you ask me. Not everyone has a laser level to make sure a level mount. You need to have room for error. There needs to be a better way to mount it. Perhaps a sawtooth hanger such as what Bay Photo or White House Custom Colour provide for their canvas prints.

Another is that the back is open which exposes the foam and a lack of felt tabs. Canvas prints I had made at either Bay and WHCC have a black lining covering the back. A combination of that plus the foam insert would be great. It was also missing felt tabs which keep it from scratching the wall if the artwork is moved.

The Print – Corner Close-up:

© Paul Conrad - Close up of my Canvas Champ print showing the exposed canvas edge.

© Paul Conrad – Close up of my Canvas Champ print showing the exposed canvas edge. and somewhat sloppy technique.

One of the things that I find slightly annoying is how the corners are folded. The edge of the canvas shows and is white against the black printing. This is alleviated by simply using a different folding technique. I could easily do it with a sharpie, but if I’m going to spend money on a print, I’d like to be able to hang it without filling in exposed white canvas with a sharpie.

Canvas Champ says they use archival inks on giclée Epson printers. In an email about ink types and whether they tone the images to match the profile of the printers, they only said they calibrate the printers daily. I know through personal experience both Bay Photo and WHCC convert the embedded color profile and then tone, if needed, to match the output of the printer to make sure the best quality print.

Canvas Champ added that the styrofoam insert is NOT archival but they have not had any issues of outgassing ruining the image. Of course, one must take into account that canvas printing is a relatively new technology. The did reiterate their 99 year “No Questions Asked” warranty

Close-up of Staples and Mount:

© Paul Conrad - The back of the Canvas Champ print showing the exposed foam insert, staples, and mounting hardware.

© Paul Conrad – The back of the Canvas Champ print showing the exposed foam insert, staples, and mounting hardware.

The frame is constructed out of birch wood which uses stainless steel nails in the frame construction and  stainless steel staples to mount the canvas to the frame. The styrofoam insert is glued to the back of the canvas and the frame to add overall strength.

Comparing the cost of getting a 16×20 canvas print:

Printer Cost
Canvas Champ $28.00
White House Custom Color $41.50 and up
Bay Photo Lab $95 and up

CC does have a cost edge over Bay and WHCC. Their lower price makes getting some of my landscape images printed even more enticing.

The Back of a Bay Photo Lab Canvas print:

© Paul Conrad - The back of a Bay Photo canvas prints showing the tight corners, black cover, and felt tabs.

© Paul Conrad – The back of a Bay Photo canvas prints showing the tight corners, black cover, and felt tabs.

Notice on the back of the Bay Photo Lab print how nice it looks compared to the Canvas Champ. If CC were to implement this backing in addition to the foam insert, they will have one great product.

On a scale of 1 to 10, I’d give this particular print a 8. Mainly it loses points on the exposed corner, exposed backing, and difficult mounts. Overall I believe this to be a fairly decent product. In fact, Canvas Champ has an “99 year guarantee on all products , so at any time you feel the canvas is sagging , you can just return it for a new canvas with same image . No questions asked.” as said to me in an email.

But, to better judge their quality, I’m going to buy a few more canvas prints using a different name. You can’t really judge by one photo, especially one that is given to you for a product review.

So to sum up:

What I liked:

      – Rich blacks

      – Good midtones

      – Overall construction

      – Reasonable cost.

What I didn’t like and can be fixed:

      – Bad corners due to poor construction technique.

      – Exposed foam back and staples (cover it with a black backing to clean it up). More of trim issue, but still needed.

      – No felt tabs to prevent scratching your wall. Yes, you can buy these at a hardware store, but it should be covered in the manufacturing.

      – The blown out highlights. Color correct before printing.

      – Mounting option as shipped. Using a wire or the sawtooth hangers would work best as opposed the current option.

Below is a little company info I was emailed:
“Owned by Design print banners LLC , Canvas Champ is an US owned company with headquarters based in Atlanta. CC also owns a couple of other websites  (bannerbuzz.com bannerbuzz.com.au , bannerbuzz.co.uk , bestofsigns.com )  which serve Australia , United kingdom and Canada . The company has 45 employees and we have a joint printing capacity of more than 20,000 sq ft per day.”

Also according the email, they print 20,000 sq. ft. of photos per day. That’s an astonishing 18,702 11x14s!!! That’s a lot!

For a better understanding of their product, visit their site at Canvas Champ Printing.

Thank you for stopping by to read and view my work. Feel free to comment, critique, or just ask questions.

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Paul “pablo” Conrad

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Paul Conrad is a talented and skilled award-winning photographer living in Bellingham north of Seattle, WA, in the Pacific Northwest. His work has been published in newspapers and magazines throughout the United States and in Europe. He is available for assignments anywhere in the Pacific Northwest. Although his specialty is photojournalism covering news, sports, and editorial portraits, he also is skilled in family portraiture, high school senior portraits, and weddings.

His clients include Getty Images, Wire Image, AirBnB, The Bellingham Herald, and many local business in Whatcom County. Previous clients are Associated Press, the New York Times, L.A. Times, Denver Post, Rocky Mountain News, and many others.

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14 comments

  1. I recently received a canvas print from Canvas Champ. I have received many canvas prints in the past from other vendors such as CGpro prints and Canvas on Demand and have been happy every time. I decided to try Canvas Champ because they had a discount. I was first wondering about why a US company was printing in India since I was concerned about the quality. The print had a quick turnaround and shipping did not take very long. The colors on the canvas were good. The print did come with some large spots were the ink did not get on the canvas in the sky which was very evident. Also the black sides did not really line up with the edges. The final straw was putting the canvas in the box and removing it once scraped off some of the image area along the entire top edge of the panoramic and this was with the box open along one edge. Canvas Champ obviously does not have any quality control or they would not of sent the image with such large spots (not on the image). As far as quality, the ink should not just fall off putting in the box one and taking it off. I do not recommend this company at all and I think they should let people know were the print is being printing.

    Like

    1. Thank you Bob for commenting.

      Sorry that you had problems. Did you get it fixed by them? If you did, was it better? How fast did they respond? Did you have to send the other back? I’d like to know.

      I had a canvas print made by Bay Photo and it had errors. There was a vertical blue line about 1/3rd from the left side. When I called them to let them know. They fixed it and sent a new one.

      And yes, they should let their customers know where it is being printed. As for the answer of why the print in India: super cheap labor. It’s cheaper to print it there then send via UPS or FedEx to the US, than have a facility in the US.

      Again, thank you for commenting on and visiting my blog.

      Like

  2. Nice work. I was doing an image search for canvas quality. Based on what I’ve found, Canvas Champ prints their logo on the rear. I can’t say I’m a fan of that. However, I’ve noticed that the back of your canvas doesn’t have “Canvas Champ” printed on it. Is this something you requested? Or did C.C. just recently start doing this?

    Like

    1. Hi Robert.

      Thank you for commenting. I do not know about the logo. I don’t know if it’s a recent thing. A logo on the back of their work is no different than logos on cars, camera gear, or other products buy. At least it’s not on the front. Now that I would be against.

      Like

  3. hi there, Just letting you know the canvas factory are worse !, Im a photographer also and normally only do metal prints, I was considering getting an order through canvas champ and decided to look at ”reviews” first !,
    the print quality was terrible I then had an argument by e-mail informing them their ”metal prints” are NOT true metal prints.

    Like

    1. Thank you Stuart. If they just kept focus on the printing quality, I’d be fine. But they change construction on how they build the frames. Costco, believe it or not, makes wonderful canvas prints and they are just as cheap.

      I had a print made for a friend when I shot her wedding and it was fabulous. Good quality, good print, good canvas.

      Thanks again for commenting. Sign up for email alerts when I post more blog entries.

      Like

  4. Hello There,

    Well, firstly thank you so much or reviewing our product and taking time to write your thoughts on

    it. And secondly we are extremely sorry in not being able to convey a satisfactory product and

    meeting your expectations. But there is always a room for improvisations and criticism if taken in a

    positive way can take us a long way.

    We definitely would like to improve on all points that you have listed us , We just want to let you

    know that we have the utilise the highest quality materials , Inks and Canvas to manufacture our

    products. All Canvas Prints are handcrafted by our skilled Canvas Artists. We do not sell machine

    manufactured prints.

    We use the industry leading machines for printing purposes and the best in world coating and

    finishing process, this allows us to stand 100% behind our product . We offer across our product

    lines a 100% satisfaction guarantee. If for any reason you are not happy with your purchase, we will

    do everything we can to get that smile back on your face. We want you to feel at ease and be

    confident that the product that you would be receiving would be world class and an absolutely

    stunning piece of art.

    And some of the points that we have taken into account are, providing felt tabs on all our canvas

    print frames which prevents it from scratching your walls. We provide sufficient nails and hanging

    options with every print, which eases the mounting of your canvas frame on a wall. Depending on

    your preference, there are various types of hanging options which you can avail from our website.

    We have also introduced more types of folding techniques depending on the canvas size and colour,

    so there would not be any more issues with the with the exposed whites on the corners or slopping

    looks!

    Additionally , we do colour calibrate our machines and monitors using the latest calibration

    equipment from X-Rite. Since working with photographers involves lot of attention to detail, the mid

    tones , the blacks and other tones we extensively check and make sure all prints are as closely

    matched as possible. A 100% correct colour cannot be guaranteed every time, but we have the best

    industry standard and best equipments to do it. So in simple language I am confident that the

    colours in the photo appearing on your screen would exactly reflect on your canvas print too!

    To pass on the best costs and quality products to our customers most effectively , we do utilise

    production facilities in and outside United States of America. We are an Atlanta based company and

    are 100% US based.

    Lastly I really hope this helps and with this I conclude that we are utterly committed to our work and

    our quality. It was a setback for us in having an unsatisfied customer and we have truly come a long

    way after that. Thank you so much for giving us this chance and we hope to be working again soon

    Thanks,

    CANVASCHAMP

    Like

    1. Thank you, but it was that fact I used the same image to have printed at the same size and getting two different quality canvas prints. I was shocked at how bad the bad the second was built. It was overtly heavy, and that backing was just unnecessary.

      Quality control of the finished product seemed to be lacking. I would like to continue trying your product, but if it’s any indication of the last one, I’ll take my business elsewhere.

      Like

  5. Pablo , We’d love to send you another print . We can on request manufacture the print without the backing board too. Although we recommend it for a tight stretched look we understand that you might have different choices. Please let me know if we can send another print and have an updated on your views about our product.
    Thanks

    Like

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